Playful Paws
Meet the Team
Kylie – Operations Manager
Kylie has been a valued member of our team for over 10 years, bringing a wealth of experience, dedication, and heart to everything she does. With a lifelong love for animals, Kylie grew up surrounded by pets and turned that passion into a career. She holds a Bachelor of Science degree in Agriculture Biology and Animal Science, which deepens her understanding of the animals in her care.
Kylie currently shares her home with Arya, a sweet rescue dog, and she’s deeply committed to fostering dogs in need—giving them a safe and loving environment until they find their forever homes. When she’s not working with animals, Kylie loves to travel and explore new places.
Her combination of professional knowledge and personal passion makes her an incredible asset to both our team and the pets we serve every day.
Alex – Head Groomer
Alex Gilmour is a certified dog groomer with over eight years of experience at Playful Paws, six of those as a dedicated groomer. Known for a calm and caring approach, Alex is passionate about creating a safe and relaxing environment where dogs of all breeds receive the best care possible. With a deep love for animals and a strong commitment to their well-being, Alex takes pride in building trust with both pets and their owners to ensure every grooming experience is positive and stress-free.
Outside of work, Alex leads an active and balanced lifestyle—having completed two half marathons, enjoys regular running and gym sessions, and values time spent at home with Finley, a beloved dog. Whether traveling or relaxing locally, Alex also finds fulfillment in volunteering as a youth leader at a local church, bringing mentorship and encouragement to the next generation.
Grounded yet adventurous, Alex brings warmth, professionalism, and dedication to every area of life.
Hannah – Office Manager
Hannah has been an essential part of the Playful Paws team since September 2022, bringing warmth, organization, and a genuine love for animals to everything she does. As Office Manager, she plays a key role in keeping the daycare running smoothly—managing daily operations, coordinating with the team, and maintaining clear, friendly communication with every client.
Whether she’s answering questions, scheduling visits, or helping a new pup feel right at home, Hannah is always ready with a warm smile and a can-do attitude.
At home, Hannah enjoys relaxing with her chocolate-colored dog and cat—two cuddly companions who fill her days with fun and affection. When she’s not curled up with them on the couch, she enjoys peaceful visits to the farm, where she can unwind and recharge.
Shyanne – Acreage Kennel Manager
Shyanne has been a dedicated member of the Playful Paws team for the past three years, bringing her lifelong passion for animals, especially dogs, into every aspect of her work. She began her journey working across both the Urban and Acreage locations, where her commitment and natural leadership quickly led to a promotion to supervisor at the Urban site.
Recognizing where her strengths and heart truly belonged, Shyanne eventually transitioned full-time and took on managing the Acreage location. Her deep understanding of canine behavior and her calm, confident approach make her especially skilled at working with dogs who benefit from more individualized attention and care. She finds purpose in the challenges that come with supporting these dogs and is rewarded by the progress and trust they build over time.
With a lifetime of pet ownership, currently sharing her home with four dogs, Shyanne has always known she was meant for a career working with animals. Under her guidance, the Acreage has become a safe, enriching space for dogs who thrive in a quieter, more personal setting.
Cameron – Urban Kennel Manager
If your dog has spent any time at Playful Paws, chances are they know Cameron, and probably adore him. As our dedicated Kennel Manager, Cameron is not only the friendly face your pup sees daily at the park, but also the calm and confident presence that helps them feel safe and cared for. With a natural ability to connect with animals and a patient, steady demeanor, Cameron has become an essential part of our team and a favorite among our four-legged guests.
Cameron leads our pack both literally and behind the scenes. He organizes our busiest weekends with care and precision, ensuring that every dog has what they need to feel at home, from comfort items brought from home to consistent routines and personal attention. He’s the go-to person when it comes to group play and park time, and his experience and attentiveness allow him to read dog behavior.
What truly sets Cameron apart is his passion for animal well-being. Whether he's spending time getting to know a shy newcomer or leading a high-energy playgroup, Cameron creates a safe and enriching environment for every dog in our care. His leadership, patience, and love for animals are the heartbeat of Playful Paws.
Owners, Playful Paws Kennel & Care
With over 12 years of hands-on experience in the world of animal care, my journey with the pets at Playful Paws has been deeply personal and incredibly rewarding. Over the years, I’ve had the pleasure of meeting and caring for likely thousands of dogs, many of which I hold dear to me and consider an extension of my personal family. Since stepping into a management role at Playful Paws in 2018, I’ve made it my mission to create a safer, more enriching environment for every pet in our care, because to me, they’re family.
My passion for working with animals truly took root when I welcomed a dog with behavioral challenges into my life. He tested my patience, taught me valuable skills, and ultimately shaped my approach to compassionate, individualized care. That experience is at the heart of how I operate Playful Paws today.
Now, as the proud owner of Playful Paws, I’m excited to continue growing our facility with the help of my husband, Gaetan, a skilled finishing carpenter who’s bringing his craftsmanship to enhance our space for both pets and their people. Together, we’re committed to creating a place that feels like home.
Outside of work, I cherish time with my daughter and family, camping, canoeing, hiking, and taking our dogs everywhere we go. They’re an essential part of our lives and family. I also dedicate time to fostering, helping homeless dogs get a second chance and find loving homes. something that means a great deal to me to share this with my daughter.
I’m so grateful for the opportunity to lead Playful Paws into its next chapter, and I can’t wait to continue building a place where every pet is treated like one of our own.
Robin Lilly & Family
Now, as the proud owner of Playful Paws, I’m excited to continue growing our facility with the help of my husband, Gaetan, a skilled finishing carpenter who’s bringing his craftsmanship to enhance our space for both pets and their people. Together, we’re committed to creating a place that feels like home.
Outside of work, I cherish time with my daughter and family, camping, canoeing, hiking, and taking our dogs everywhere we go. They’re an essential part of our lives and family. I also dedicate time to fostering, helping homeless dogs get a second chance and find loving homes. something that means a great deal to me to share this with my daughter.
I’m so grateful for the opportunity to lead Playful Paws into its next chapter, and I can’t wait to continue building a place where every pet is treated like one of our own.
